From happy customers

Loved by 49 million+
Trustpilot rating: 4.5 out of 5

Darren R

United Kingdom
Family
Last week

Amazing day!!! We are a family of 5 that includes 2 adults and 3 children aged 10, 8 and 5 years old. From the beginning, our tour guide, Rachel was excellent. She was extremely knowledgeable and engaged with the tour. The children were particularly impressed with how many languages she spoke! She contacted us via WhatsApp the day before our tour and confirmed we were happy with meeting spot and the details of the trip. Communication throughout the trip was great, we got regular WhatsApp updates confirming times. As for the tour, the bus was excellent, clean and comfortable and the schedule ran on time. We were also very lucky to have amazing views of Mt Fuji at the start of the day before the cloud rolled over. Highlights were definitely our guide, the amazing scenery, black eggs and the sight of the amazing Fuji from lake Ashi. Overall, a fantastic day out.

Fabiola M

Malaysia
Group
Jan 2026


We really enjoy this trip, we love the scenery. It's beautiful and amazing. We heard about those legends and stories from our tour girl Mizki. The bus clean and driver is polite. We definitely will be back. Special thanks to Mizky, she really arranged this trip very efficiently. Instructions clear, the story and legends she mentioned is cute.

Bernadette F

United States
Couple
Jan 2026


Anna was a very helpful guide in showing the best spots to take photos with my friend. She also helped take the photos herself! She's so sweet, organized, and made our experience fun, informative, and enjoyable.

Nyasha R

United States
Solo
Jan 2026

Linda the tour guide was amazing! She was informative, engaging and funny. We were very lucky to have a clear cloud day and see the mountain with no clouds blocking it but I don't know if the sites would have been as pretty had we not had a clear day, so just a warning don't expect to be able to see the mt clearly everyday. The tour itself was great though

Natasha B

Australia
Solo
Jan 2026



Asif was our driver and he was great. Lots of knowledge and showed us places to get photos away from the crowds. MT Fuji was a little cloudy but we ended up with some great shots later in the day. Highly recommend this tour.

Payal M

Hong Kong
Group
Dec 2025

We just completed a customized private tour of Mount Fuji and Hakone with Afi, and it was amazing! The private vehicle was comfortable, allowing us to enjoy the stunning scenery as Afi shared fascinating insights about the region. Our visit to Mount Fuji's 5th Station was unforgettable, with breathtaking views and plenty of time for photos. In Hakone, the cable car ride was a highlight, with Mount Fuji as a backdrop. Highly recommend it!

Shanmuga K

India
Family
Oct 2025

The guide was amazing ,smiling and patient in explaining all the places . Very friendly and professional driver . Overall experience was awesome .Worth the money...

Alistair S

New Zealand
Group
3 weeks ago
Everything was nice and easy, from the pickup to the drop-off, we were looked after and there were no issues. It was not the clearest of days but the experience was great.

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